Client Success
Trimac
How dispatchers can save 1 hour per day.
2, 216 tractors
4,000 employees
& ind. contractors
140 branches
Company overview
Trimac provides bulk transportation, logistics, and related transportation services in key bulk commodity shipping locations and traffic lanes in North America.
- 2, 216 tractors, 4,000 employees and independent contractors at over 140 branches
- 2024 National Tank Truck Carriers Safety Contest Finalist
- 2024 Top Fleet Employer
- 2023 Top Company for Women to Work for in Transportation
- 2022 Top 10 largest transportation fleets in Canada
Benefits recap
- A true technology partner for optimizing fleet management
- Improved safety with a driver-friendly tool
- A wealth of features
trucks installed in 8 months across 45 locations
more high-safety drivers with an 80%+ performance score
per day saved by dispatchers in data entry
Challenge
With the changing FMCSA regulations for ELDs (electronic logging devices) in the U.S. in 2019, Trimac had to upgrade its trucks with compliant systems. They wished to go beyond regulatory compliance, however, and to optimize fleet management across their North American operation with specific objectives in mind.
- Benefiting from modern technology that could cover their complete requirements scope
- Working with a single vendor to ensure simplicity in obtaining support and consistent processes
- Acquiring capabilities that optimize operations globally, in a driver-friendly manner
Solution benefits
A true technology partner for optimizing operations
Trimac’s objective to go beyond new ELD regulations compliance and globally optimize fleet management was well served with ISAAC.
Both teams worked hand in hand to harness the solution’s full potential and reap maximum benefits and ROI. This effective partnership led to 5 joint projects over 2 years, following a pilot project. These projects included:
- deploying ISAAC’s solution on 3 Trimac fleets
- developing crude-hauling functionality for Trimac’s Canadian and U.S. operations.
The first fleet deployment involved 1,650 trucks, with installation and training completed in 8 months; an undertaking that established trust and paved the way to continued collaboration.
Improved safety with a driver-friendly tool
Safety is a core value for Trimac. It is in that spirit that they began with a pilot project to test the potential of ISAAC’s solution for enhancing driving behavior with the ISAAC coach, and thus improving safety.
This rigorous three-phase trial—carried out over 3 months on 125 vehicles—showed a 53% decrease in harsh maneuvers. It also revealed how drivers liked using the new system, resulting in 3 times more high-safety drivers in Trimac’s fleet who obtained an 80%+ performance score.
How Carriers Boost Efficiency with Automated Workflows
Carriers benefit from greater efficiency and cost savings when deploying automated workflows across their fleet. In-cab technology provides an ideal way to enable workflow optimizations by connecting your entire team through an all-in-one solution.
A wealth of features that save time
Some benefits were ready for picking out of the box in ISAAC’s solution, while others required adapting existing company processes at Trimac, and even developing software at ISAAC.
The efforts invested in maximizing benefits paid off and led to streamlined operations.
- Integration with TMW.Suite provided a holistic workflow for drivers and saved dispatchers 1 hour per day in data entry.
- Electronic vehicle inspections reduced paper handling and streamlined truck maintenance.
- Electronic wheel retorquing management gave safety managers centralized visibility on a safety-critical process.
- Dedicated, real-time messaging between drivers and dispatchers lead to smoother communication and quick reaction times.
- Document scanning capabilities reduced paper-handling, streamlined administrative tasks and accelerated billing.
